Congratulations! You have just received your vPedal USB foot pedal! This foot pedal consists of three pedals that do different functions when pressed and held down. The middle pedal will play the audio. The smaller pedal on the left will rewind the audio and the smaller pedal on the right will fast forward.
To get this foot pedal to work correctly you will need to install the foot pedal controller from the course. If you have signed up for the Medical Transcription course you will be prompted to install this on page 19 in the Program Orientation. If you have signed up for the Medical Transcription Editor course you will be prompted to install this on page 9 of Introduction to Transcription.
Sometimes the foot pedal will not work or may seem to not work correctly. If that is the case the first step is to open the Pedal Helper program
I am using a Windows computer
> Double click the PedalHelper icon on your Desktop
Or
> Click the carat/upwards facing arrow on the bottom right corner of the computer screen to open the System Tray
> Click the Career Step logo icon
> Click Show Main Window
I am using a Mac computer
> Click the Career Step logo on the top right corner of the screen
> Click Show Main Window
If you have gone through the troubleshooting steps in this document and you are still experiencing difficulties with the foot pedal please feel free to contact Technical Support. Office hours are 8 AM- 5 PM MST Monday through Friday. The email address is techsupport@careerstep.com.
